Privacy Policy

Dr. Dalia Siddig Medical Center is a healthcare provider committed to delivering professional, patient-focused medical care in a safe, trusted, and respectful environment. This Privacy Policy applies to information collected through our website: https://drdaliasiddigmedicalcenter.com/

We may collect personal and non-personal information when you use our website or contact our medical center.

Personal information you provide may include your full name, phone number, email address, preferred appointment date or time, the service or consultation requested, and any information you voluntarily provide in your enquiry or message.

Website usage information that may be collected automatically includes your IP address, browser type, device type, pages visited, time spent on the website, referral source, and date and time of visit.

We may use cookies or similar technologies to understand how visitors use our website, improve website functionality, measure performance, and enhance user experience.

We collect information in a clear and transparent way through:

We may use the information we collect to:

At Dr. Dalia Siddig Medical Center, we believe patients should understand how their information is collected and handled. We are committed to being transparent about what information we collect, how we collect it, why we collect it, how we store and protect it, and who may have access to it.

We do not intentionally collect unnecessary personal information, and we do not use your information for purposes unrelated to your enquiry, appointment, healthcare communication, or legitimate medical center operations.

We take reasonable and appropriate measures to help keep your personal information secure and protected. These measures may include secure website hosting and infrastructure, restricted access to personal information, password-protected systems, trusted third-party platforms with appropriate security safeguards, and internal procedures designed to reduce unauthorized access, misuse, or disclosure.

While no digital system can guarantee absolute security, we take reasonable and responsible precautions to protect the information entrusted to us.

We respect your privacy and handle your personal information with care. Dr. Dalia Siddig Medical Center does not sell, rent, or trade your personal information.

We may share information in limited circumstances, including with trusted service providers who assist with website operations, appointment systems, hosting, analytics, or communication tools; when required by applicable law, regulation, court order, or legal process; and when necessary to protect the safety, security, rights, or property of the medical center, patients, website users, or others.

Any third-party service providers used by the medical center are expected to handle information only as necessary to provide their services and in accordance with applicable requirements.

Our website may use cookies and similar technologies to improve functionality and understand visitor activity. Cookies may help us improve website performance, remember user preferences, measure website traffic and engagement, improve website navigation and user experience, understand how visitors interact with our website, and support website analytics and relevant marketing activity, where applicable.

You can choose to disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the website.

To support our website, patient communication, appointment management, and website functionality, we may use trusted third-party tools and services such as website analytics services, contact and enquiry form tools, appointment or booking systems, website hosting and security providers, communication platforms, and advertising or marketing platforms, where applicable.

These third-party services may process limited information on our behalf for purposes such as supporting clinic operations, website functionality, analytics, communication, or advertising measurement. Where applicable, these services may have their own privacy policies and terms governing how information is processed.

If you contact us, request information, submit an enquiry, or request an appointment, we may contact you regarding your enquiry, appointment scheduling or coordination, consultation-related communication, relevant medical center updates, service-related information, and follow-up communication where appropriate.

If we send promotional or marketing communications, these will relate to our services and you may opt out of receiving such communications where applicable. We do not intentionally send unrelated or unauthorized marketing communications.

We retain personal information only for as long as reasonably necessary to respond to enquiries, manage appointments and consultations, maintain appropriate communication records, support medical center operations, and meet legal, regulatory, or professional obligations.

When information is no longer required for these purposes, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and regulatory requirements.

Depending on applicable laws and regulations, you may have certain rights regarding your personal information, including the right to request access to personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of personal information where legally applicable, withdraw consent for certain types of communication, opt out of marketing communications, and ask how your personal information is being used.

To exercise any applicable rights or make a privacy-related request, please contact us using the contact details provided below.

Our website may contain links to third-party websites, platforms, or services. Once you leave the Dr. Dalia Siddig Medical Center website, we are not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policies of third-party websites before providing them with any personal information.

We take the privacy of patients seriously. If personal information relating to a child is submitted through our website by a parent or legal guardian for the purpose of a medical enquiry, consultation, or appointment request, that information will be handled appropriately and only for relevant healthcare, administrative, or legal purposes. We do not knowingly collect unnecessary personal information from children through our website.

We may update this Privacy Policy from time to time to reflect changes in our medical services, updates to our website, tools, or systems, changes in applicable legal or regulatory requirements, and improvements to our privacy and data protection practices. Any updates to this Privacy Policy will be published on this page with the revised effective date. We encourage you to review this page periodically to stay informed about how we handle personal information.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.